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| Hello Symantechies,
Immediate openings for Business Ops Analyst Job role: Business Ops Analyst Job type: Permanent Job location: Chennai
The selected Candidates should be willing to work in rotational shifts. Job Description: · Improve the operational systems & processes in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning · Play a significant role in long-term planning, including an initiative geared toward operational excellence · Tracking and reporting of key performance indicators · Communications in the form of newsletters, info blasts and other distributions · Reconciling monthly activity, generating year-end reports, and fulfilling all team, program related requirements. · Suggest initiatives in the team, program that contribute to long-term operational excellence. · Contribute to short and long-term organizational planning and strategy as a member of the management team
Qualifications / Expectations
· Degree from a respected establishment of higher education · Advanced skills in Ms Word, Outlook, Excel & Access. · Solid mathematical aptitude and effective project management skills. · Ability to analyze and document complex business processes. · Ability to think analytically and should be a problem solver. · Ability to gather and interpret relevant data and information. · Background and work experience in Business Analysis · Exposure to technical support – especially with Norton products will be an added advantage · Excellent English communication skills both verbal and written · Knowledge of and experience in organizational effectiveness and operations management implementing best practices is a plus · Excellent interpersonal skills and a collaborative management style. · A demonstrated commitment to high professional ethical standards and a diverse workplace · Excels at operating in an fast pace, community environment · Ability to challenge and debate issues of importance to the organization · Ability to look at situations from several points of view · Persuasive with details and facts
Experience: Experience working in an English speaking contact centre
anupamgandhi@gmail.com , +91-9791111798
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